SERVPRO wants to focus on gratitude and customer feedback

11/18/2021 (Permalink)

We understand the stress that property damages can bring, and we are always here to help support your recovery in whatever helpful way we can.

This Fall, SERVPRO wants to focus on gratitude

Fall in the Northeast is a season full of change, from the changing colors of the trees and the brisk weather. November is a perfect time to appreciate and reflect on both the achievements and misses of this past year. Our team is grateful for each other-our amazing staff, partners and customers that help us support our community with needed property restoration and construction services. Taking the time to appreciate the things you have, both tangible and intangible, makes you feel more positive emotions, improves your health, and can even build stronger relationships. We are grateful for our successes and have renewed enthusiasm as we roll into the Holiday season and the New Year.

November begins a holiday season that celebrates friends and family. SERVPRO is thankful for our team, our work family. Our staff is the backbone of our company, the reason we can provide high-quality and effective restoration services to support our neighbors and friends. Our gratitude for their efforts and ability to persevere during any challenge, shows why our team is the only choice when dealing with a property damage disaster. Our customer service team is helpful and friendly, always making every effort to clarify our process and expedite your recovery. Our management and production staff works hard to mitigate further damages and provide timely and knowledgeable solutions. Our construction team is resourceful and efficient at putting everything back together after any size disaster. SERVPRO of Medford provides services that help others during a time of crisis, property disasters are difficult to overcome. Our team is proud to support each owner, family and community member dealing with property damage with an effective restoration solution.

SERVPRO is here to help your property recover after a disaster

• Cleanup: After a disaster occurs, licensed technicians focus on restoring your residence to a clean and safe condition.

• Restoration: This process can include installing new tile, cleaning your HVAC system, repainting walls, and repairing nearby carpet that may have been affected by the fire.

• Rebuilding: If the structural damage in your home from the fire requires more work to restore, SERVPRO contractors can repair flooring, install new wall joists, hang the drywall and much, much more.

Our team is available 24/7 to offer our comprehensive solutions including emergency mitigation, restoration, and reconstruction for customers affected by property damage. You can depend on our SERVPRO of Medford team to arrive quickly and provide effective property restoration.

We are thankful for our great customers, who are dealing with property disasters and trust our team to turn things around. We understand the stress that property damages can bring, and we are always here to help support your recovery in whatever helpful way we can. The feedback we get from our customers helps us evolve and makes us a better, more supportive, and efficient team. 

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The SERVPRO team managed the repairs in my home after a water damage. They were very professional, personable, pleasant, diligent, but most of all extremely efficient! Always responded to texts/phone calls within a reasonable amount of time and took the time to explain the answers to my questions. This team was very respectful. The project manager was certainly a pleasure to work and deal with and I would recommend him as manager for any job. Job well done SERVPRO!!!

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They did a great job!  In addition to being in close communication regarding the time of his arrival, he informed me of all that he was going to do and then explained what he did as we toured the house after he did what he had to.  Highly recommend SERVPRO!

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If you have a positive experience to share, we would love to hear from you!