What our Customers say...


Great service! Made a bad situation all that much easier for us. Very professional & helpful!

Pleased we chose SERVPRO of Medford for our cleanup and repairs following an apartment flood. They were friendly, knowledgeable, professional and fast. I hope we won't need property disaster restoration services again, but if the need arises will contact SERVPRO!

When my commercial property had a messy water damage... I called SERVPRO because I had heard good things about them, I made a great decision! They immediately started extracting the water, the crew did a contents removal to avoid additional damages and speed up the drying and recovery process. I was impressed by their attention to detail and their professionalism! SERVPRO is now my number one company to call when property damage develops! Thank you to the staff and managers at SERVPRO of Medford!

Our family had an excellent experience with SERVPRO of Medford and would strongly recommend them to anyone in need of a quality restoration company!

Through the whole process SERVPRO has been great. Very helpful, one of the best teams we have worked with.

They were fast, efficient, super professional!

We had a huge bathroom overflow in our office. We called SERVPRO and they came out to clean and sanitize everything. We had an excellent experience with them.

SERVPRO arrived quickly to assess our damage and advise us what the cleanup and restoration would cost. Their crew was here the next day to clean, sanitize and repair the damage. What started out as a complete disaster was quickly addressed and turned around, I was well informed throughout the entire process and their services exceeded my expectations! Would recommend them!

I was incredibly impressed and pleased with our restoration service, the professionalism and communication that the SERVPRO of Medford team provided was excellent. They arrived as scheduled, took the time to discuss and review the cleaning and restoration process with me. Everyone involved was extremely courteous and very helpful. Thank you.

SERVPRO come through in times of need, great resource for our commercial water damage emergency. Responded quickly during off-hours, really knowledgeable and explained the restoration process from start to finish. The teams were very helpful and efficient with our large commercial disaster, I couldn’t ask for a better water damage restoration company. Without their expedited mitigation and restoration processes, this could have resulted in a much larger and costly situation.

SERVPRO of Medford provided excellent water mitigation and restoration services following a water damage at our commercial property. Our office was flooded during a plumbing incident and much of the carpets, flooring, walls and ceiling tiles needed to be replaced or restored. The team took great care in measuring the moisture in our property and diagnosing a proper procedure to dry our offices and storage rooms, and avoid additional secondary damages such as mold. We additionally, used them for cleaning our HVAC units following the event. Our business is thankful to have SERVPRO taking care of the repairs and restoration process, we will recommend them in the future to anyone who needs a property damage situation taken care of quickly and effectively.

Thank you so much for your help during the aftermath of our residential/home fire. From our initial call to cleanup and secure our home, quickly starting the recovery process to avoid additional damages, and the  restoration and reconstruction of some of most sentimental processions. The crews were so helpful and considerate during a very stressful time. It’s hard to imagine the full amount of damage sustained by our property, but with your hard work and effective restoration procedures, our home looks like, “It Never Even Happened.”

We have found SERVPRO to be reliable and helpful with our repeat property damage occurances. The managers and technicians are great communicators and provide exceptional customer service and restoration solutions. The cleanup and repairs to our commercial property were performed efficiently, getting us back to business quickly. We are always very pleased with SERVPRO of Medford and would recommend them to other businesses in the area with water or sewage restoration needs. Thank you so much.

Everything looks great after the restoration services to our warehouse caused by flooding

The SERVPRO professionals were really friendly and knowledgeable. They stayed late making sure the job was done right, and I really appreciate that. Thanks again SERVPRO, for making this process as painless as possible!

Can't thank you enough! We had a storm that caused damage to our apartment complex. The SERVPRO team, worked hard to help with our water restoration they worked quickly and efficiently to prevent further water damage. The technicians went above and beyond to provide excellent service and were friendly and professional from start to finish. Thank you for turning our storm and water damage around for us.

We had damage while we were away on vacation SERVPRO of Medford came they jumped right in they fixed everything up as fast as they could they were the best we couldn't ask for a better company.

We had water damage while we were away. SERVPRO came and jumped right in. They were fast, professional and also treated us like family. We wouldn't call anyone else. They are the best.

Staff was professional and neat.

The staff that came to my home were very professional and also did a first-class job dealing with the problems that I had in my home. I'm so glad that I use their services.

SERVPRO staff was knowledgeable, reliable and thorough. I had flooding in my basement. They came when I called and completed the job of cleaning and removing flooring in a timely manner. All debris was taken away, too!

Devin Santiago did an outstanding job on my puff back. I didn’t need to contact anyone, Mr. Santiago handled everything from the beginning right to the end. If I ever need this type of service again I would not hesitate to call SERVPRO again!

A very good crew with the best service.

Very professional, clean, tidy and complete. Very impressed.

Very pleased with our water and storm damage restoration services of my home. SERVPRO Staff was very courteous, and knowledgeable. Manager and crew worked hard to cleanup and restore my structure and contents quickly, I would trust them to get the restoration done right.

Great service, professional and quick! We had storm damage to our home, they handled everything from start to finish and did a great job. Very experienced and I trusted them to handle my mitigation and storm damage correctly. Thanks again.

Dominick was excellent as was his assistant. He was a pleasure to deal with.

When you experience an event inside your home that affects your family, it is very challenging. Continue to be a resource during those initial 36 hours as you did with me and my family. Jerry could not have been more helpful. Having Jerry as a first point of contact helped us get through this situation. He has a great, friendly personality that really made the process easier. He was a tremendous resource that delivered every time I asked for something.

SERVPRO crew was responsible, accessible and transparent, step-by-step the procedures were explained and all my questions were answered. The team did a tremendous job and I'm thankful for all their help. I was unprepared for a disaster at my home, but this crew made it easier to get everything back to normal.

Our local Long Island restaurant had some severe water damage from flooding and the SERVPRO manager and technicians were quick to respond, cleanup and restore our property to get us open the next evening for dinner. We are thankful to them for their help and hard work to turn our situation around quickly! Thanks again.

Thank you! Especially for checking in after the initial cleanup!

I can't say enough about the service received from SERVPRO of Medford. Following a severe storm our complex sustained significant water, storm and mold damages. The SERVPRO crews were helpful and available to answer all our questions. They were friendly and informative to our staff and residents. I would recommend them to other property managers and rentals on Long Island. Thanks!